Blog Post

How Zapier + Device Magic Maximize Efficiency

Posted by Brett Long

Device Magic workflow and automation graphic

One question we get at Device Magic a lot starts with “do you integrate with….” Thanks to our Zapier Destination, the answer more often than not is “yes!”

If you’re unfamiliar with Zapier, it’s a way to easily transfer data between different apps and automate workflows, moving data between your web apps automatically, which lets you maximize efficiency.

A majority of Device Magic customers request integrations with multiple CRM systems, marketing automation platforms, as well as financial systems. Some of the more common integration requests include Salesforce, Podio, and SQL.

With Zapier, Device Magic users can deliver their submission data into these and almost any other online system they need it delivered to. Another big bonus of using Zapier is that users don’t need a developer to connect these platforms.

How would I use this within my organization?

OK, enough theory. How can users actually, you know, use Device Magic and Zapier together? Picture this:

You’re a service organization that utilizes Zoho as your CRM and Device Magic to capture your checklists and evaluation forms. You’ve got service techs in the field that you need to send to different jobs. By building a Zap between Zoho and Device Magic, you can populate customer information from Zoho into a Device Magic form, that’s then dispatched to one of your techs. Now, that tech has a half-completed form with all the information of the customer he’s on his way to see.

But what about when that tech arrives at the job? By building a second Zap between Device Magic and Zoho, once that tech submits the form he was dispatched, the submission data from that form is sent to Zapier to be sent directly into the customer account in Zoho.

Improved functionality with your images

As more and more Device Magic users discover Zapier, we’re working to ensure it’s as easy as possible to deliver your data into whatever platform you need. A few months back, we made it possible to dispatch a Device form from within another web application via Zapier. Now, we’ve improved our functionality with the images you send and receive from Zapier. Instead of only being able to pass through raw image data to Zapier, users by default can now send through a link to the image file. This means users can pass the links around to access their images.

Before, it was only possible to send raw image data to Zapier, which made sending via a Zap not particularly useful. Now, by default, we send through a link to the file on Device Magic (like how the Device Magic Database and Google Spreadsheets work).

Check out this step-by-step guide of what it looks like:

The default file transport for Zapier is now Device Magic

Default file transport for Zapier is now Device Magic

 

Device Magic File Transport for Zapier

Device Magic File Transport for Zapier

 

The image is now a link in Zapier, not just raw image data!

Image is now a link in Zapier - not image data

 

You can use the image link both inline and as a file.

Can use link inline and as a file

 

If file access is public, the image is treated as a real image!

If file access is public - images are treated as real images

The links aren’t publicly accessible by default, so users have to set their files to be publicly accessible in their organization settings. This will only apply to new Zapier destinations people create.

Start taking advantage of the power of automation.

We’re all about saving time and becoming more efficient at Device Magic. Utilizing Zapier to control where your forms and submission data go is one awesome way to streamline your organization.

Check out a few of the more popular zaps Device Magic users are utilizing:

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